Privacy Policy

Privacy Policy

Last Updated: 1 January 2026

  1. Introduction Welcome to Reboot (“we,” “our,” “us”). We are committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website www.getreboot.co.nz (the “Site”), in accordance with the New Zealand Privacy Act 2020. By accessing our Site and using our services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use the Site.

  2. Information We Collect We collect personal information from you in several ways to provide and improve our service. The types of information we may collect include:

    • Personal Data: Personally identifiable information that you voluntarily provide to us when you make a purchase or contact us. This includes your name, shipping address, billing address, email address, and telephone number. When you use our contact form, we collect your name and email address to respond to your inquiries.

    • Financial Data: Financial information related to your payment method (e.g., credit card number, card brand, expiration date) is collected when you place an order. Please note that we do not store full payment card details on our servers. All financial transactions are processed securely through our designated third-party payment processor(s).

    • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, and browsing activity. This data helps us analyse trends and improve the user experience.

  1. How We Use Your Information We use the information we collect for various purposes, including to:

    • Process payments and fulfil your orders for our products.

    • Communicate with you regarding your order status, account, or inquiries.

    • Respond to your questions and comments submitted through our contact form.

    • Send you marketing and promotional communications (e.g., newsletters, special offers), only where you have given us your consent to do so.

    • Monitor and analyze usage and trends to improve our website, products, and services.

    • Comply with our legal obligations and enforce our terms and conditions.

  1. Disclosure of Your Information We do not sell, trade, or rent your personal information. We may share your information with trusted third parties only in the following situations:

    • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, such as payment processing, order fulfilment, shipping, and email delivery. These providers are only given the information necessary to perform their specific function and are obligated to protect your data.

    • Legal Requirements: We may disclose your information if we are required to do so by law or if we believe in good faith that such action is necessary to comply with a legal process, protect our rights or property, or ensure the personal safety of our users or the public.

    • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

  1. Security of Your Information We take the security of your personal information seriously and use appropriate administrative, technical, and physical security measures to protect it from unauthorised access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

  2. Your Rights Under the New Zealand Privacy Act 2020 As we are based in New Zealand, you have rights regarding your personal information under the Privacy Act 2020. These include:

    • The right to access: You have the right to request a copy of the personal information we hold about you.

    • The right to request correction: You have the right to ask us to correct any personal information that you believe is inaccurate or incomplete. To exercise any of these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.

  1. Policy for Children / Age Restriction Our Site and products are intended exclusively for use by adults aged 18 years and over. We do not knowingly collect or solicit personal information from individuals under the age of 18. If we become aware that we have inadvertently collected personal data from a minor, we will take steps to delete that information promptly.

  2. Changes to This Privacy Policy We reserve the right to amend this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

  3. Contact Us If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: