Terms & Conditions

Terms & Conditions

Last Updated: 1 January 2026

  1. Introduction Welcome to Reboot (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your use of our website www.getreboot.co.nz (the “Site”) and the purchase of our products. By accessing the Site or placing an order, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, you must not use this Site. A New Zealand entity operates this website, and these Terms are governed by New Zealand law.

  2. Eligibility and Use of the Site: To use this Site and purchase our products, you must be at least 18 years of age. By using the Site, you represent and warrant that you are 18 years or older and have the legal capacity to enter into a binding contract. You agree to use the Site for lawful purposes only and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this Site by any third party.

  3. Product Information and Disclaimer: Our products, including Vibe, Reset, and Hangover Support, are sold as dietary or food supplements.

    • No Medical Advice: The information provided on this Site and on our product packaging is for general informational purposes only. It is not intended as medical advice and should not be used to diagnose, treat, cure, or prevent any disease or medical condition.

    • Consult a Professional: Always read the label and use only as directed. If symptoms persist, or if you are pregnant, nursing, taking medication, or have a pre-existing medical condition, you should consult a healthcare professional before using our products.

    • Individual Results: Individual results may vary.

  1. Orders, Payment, and Pricing

    • Placing an Order: When you place an order on our Site, you are making an offer to purchase the products selected. We reserve the right to accept or reject any order at our discretion.

    • Pricing: All prices are listed in New Zealand Dollars (NZD) and are inclusive of Goods and Services Tax (GST), unless otherwise stated. We reserve the right to change prices at any time without notice.

    • Payment: Payment must be made in full at the time of ordering through our designated third-party payment gateways. By providing your payment details, you confirm that you are authorized to use the payment method.

  1. Shipping and Delivery

    • Shipping Policy: We will ship products to the address you provide during the checkout process. Shipping costs and estimated delivery times will be detailed at checkout. While we aim to meet delivery estimates, we are not liable for any delays caused by shipping carriers or circumstances beyond our control.

    • Risk of Loss: The risk of loss and title for all products ordered passes to you upon our delivery to the shipping carrier.

  1. Returns and Refunds Your rights to a return and refund are protected under the New Zealand Consumer Guarantees Act 1993.

     

    • Faulty Products: If a product you receive is faulty, damaged, or does not match the description on the Site, please contact us at [Masukkan email Anda] within a reasonable time frame to arrange for a replacement, repair, or refund.

    • Change of Mind: [Tentukan kebijakan Anda di sini, misalnya: “We do not offer refunds or exchanges for change of mind. Please choose your products carefully.”]

  1. Intellectual Property All content on this Site, including but not limited to text, graphics, logos, images, and software, is the property of Reboot or its content suppliers and is protected by New Zealand and international copyright laws. You may not reproduce, distribute, modify, or create derivative works from any content on this Site without our express written permission.

  2. Limitation of Liability To the fullest extent permitted by law, including the Fair Trading Act 1986 and the Consumer Guarantees Act 1993, we shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our Site or our products. Nothing in these Terms is intended to limit or exclude any of your statutory rights as a consumer under New Zealand law that cannot be legally limited or excluded.

  3. Indemnification You agree to indemnify, defend, and hold harmless Reboot and our directors, officers, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from your use of the Site or your breach of these Terms.

  4. Changes to Terms and Conditions: We reserve the right to amend these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms. We will update the “Last Updated” date at the top of this page.

  5. Governing Law and Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of New Zealand. You agree to submit to the exclusive jurisdiction of the courts of New Zealand for the resolution of any disputes.

  6. Contact Information: If you have any questions about these Terms and Conditions, please contact us at: